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Market Research: Operational Excellence in European Banks 2008

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Market Research: Operational Excellence in European Banks 2008

Venturehaus releases latest research on Operational Excellence in European banks at SIBOS 2008
Venturehaus has released its latest research on the pursuit of Operational Excellence in European banks at SIBOS in Vienna, the world’s premier banking conference attended by over 7000 delegates. At the conference, Managing Director Alan Noble presented the findings which compared the Top 20 banks in Europe with 15 of their global peers from the US and Asia. Virtually all of the banks reviewed have continued to increase their activities and focus on achieving Operational Excellence since the 2007 survey, and only 4 of the 35 institutions included in the study demonstrate little or no discernible evidence of major commitment in this area. Of the 35 institutions studied in 2008, 4 are classified as Global Leaders, 6 as World Class, 16 as Professional, 5 as Aspirant, and 4 were Unrated. All 4 Global Leaders are US banks, as in 2007, as are 2 of the 6 World Class organisations, which this year also includes 2 European banks and 2 from the Asia Pacific region. However, half of the US banks included in the survey have scored lower in 2008 than in 2007, perhaps as a result of the major disruption caused by the sub-prime crisis and subsequent market pressures. Nearly every bank in the survey showed improvements in scoring within the Orientation and Maturity categories, as Operational Excellence begins to take a more tangible hold and achieve greater support within their wider organisations. Venturehaus is delighted to have been selected as one of only five professional services companies amongst over 200 exhibitors at SIBOS this year. Whilst being interviewed for the SIBOS Closing Session video, Mr Noble remarked that “the entire industry is here, and almost as many different perspectives are represented as there are institutions. It is truly a privilege to take an active part in this major annual event, especially at this extraordinary time for the global financial markets”. For a copy of the research paper or Mr Noble’s presentation, please email carol.james@venturehaus.com.
Tags: Scottish Business News Operational Excellence Financial Services
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